Money-Back Guarantee
If for any reason you are not satisfied with your purchase and choose to return it, TheFinestPhotos.com will issue a refund (less shipping costs) or, for custom orders, will issue a credit that can be applied to another purchase.
This guarantee does not cover custom frame or size orders. If you would like to eliminate your risk for framed prints, purchase the print unframed and, if satisfied, return it for framing and we will credit the price of any shipping and handling costs against the framed price and shipping.
This money-back guarantee is subject to the following terms, conditions & exceptions:
The purchaser must contact TheFinestPhotos.com within 14 days of receiving the print of the intent to return or exchange it, and will then receive return authorization and instructions. The print must be returned to TheFinestPhotos.com within 30 days of its original shipping date.
This money-back guarantee requires that the photograph, matting, and framing are returned in their original packaging and in the original condition. TheFinestPhotos.com reserves the right to deny a refund for any print that is damaged or to reduce the refund to compensate for the damage. If TheFinestPhotos.com decides to take such action, it will contact the purchaser to discuss the options.
The purchaser is responsible for assuring that the print is returned to TheFinestPhotos.com in the time frame described above.
Any refund will be issued in the same form as for the original purchase.
If any print is damaged upon receipt, the purchaser should contact TheFinestPhotos.com within 3 days. TheFinestPhotos.com will arrange for and bear the cost of inspection and return shipment of the damaged print. The damaged print will then be replaced by TheFinestPhotos.com.
TheFinestPhotos.com reserves the right to retract this offer for any individual or organization at anytime for any reason. If retracted, this will not affect any previous orders shipped when the money-back guarantee was in effect. Purchasers of orders in process but not shipped will be contacted if this money-back guarantee is retracted. |